Something gone wrong in the house?

Please fill out the form below and we will correct it as soon as is possible.
You can also call us directly on 01200 760 960 to report an issue.
We will then send you an acknowledgement of your report and we will also let you know how long we think it will be before the issue has been fixed.
Please let us know if you are unhappy about the estimated time.

Please see below what to do if an alarm is activated.

    Please fill out all fields below

Picture
If the smoke alarm sounds then you must immediately leave the building.
Do not re-enter until the emergency services have allowed you to do so.
Click here for detailed instructions.
 Picture
If the carbon monoxide alarm sounds then you must immediately move to fresh air – outdoors or by an open door/window. Do a headcount to check that all persons are accounted for. Do not re-enter nor move away from the open door/window until the emergency services allow you to do so.
Click here for full instructions.